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Frequently Asked Questions


How can I access services?

What is an intake?

Who provides services?

What if I am not sure I need help?

What exactly is Crisisline?

What is the cost?

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How can I access services?

Services can be accessed by calling the clinic locations or by calling the 1-800-252-5554 Crisisline number.  The phone admissions worker will ask you a few questions about your needs and will schedule an intake appointment.  back to top

What is an intake?

An intake has two components. Your first appointment is brief and involves completing admissions paperwork. Your second appointment will be longer, and you will meet with a clinician to complete an assessment. Then you and the clinician will decide the types of services and treatment you need.   back to top

Who provides services?

Services are provided by caring professionals including board certified psychiatrists, licensed psychologists, counselors, social workers, and other qualified staff.  back to top

What if I am not sure I need help?

If you are unsure if you need help, not sure what to expect, or would like more information call the Crisisline  1-800-252-5554 and the clinical assistant will be glad to talk to you and help you evaluate your options and answer any questions.  back to top

What exactly is Crisisline?

Crisisline is a 24 hour, seven day a week phone service which serves as a crisis intervention, information/referral, and suicide prevention line.  Call Crisisline  1-800-252-5554 if you need help or information about services.  back to top

What is the cost?

Fees are determined by a number of factors including income, family size, insurance, and eligibility for aid.  This will be discussed at your first appointment.  Whatever the needs, we are dedicated to making quality services accessible and affordable.  Our professional staff will assist you in accessing your insurance benefits, determining your possible eligibility for financial assistance, and answering any other questions related to paying for services.   back to top